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When Cell Towers Fail: Using TowerScan to Evaluate the Customer Impact

by: He Yan, Zihui Ge, Matt Osinski, Jennifer Yates, March 6, 2013

When cell towers fail, what happens to customers? In a resilient network where customers may simply move from a failed tower to another one nearby, the answer is not always clear. And it can’t be captured by manual assessments that rely only on counting the number of failed towers and estimating population density, and thus ignore how an outage may be dispersed over a wide area.

What’s needed is an in-depth analysis of network data. It’s why AT&T Researchers created TowerScan, which looks at the complex interactions among customers and cell towers to intelligently assess the customer experience across an entire impact area. Read more.

Lana Yarosh Blogs: How to Get Hooked on STEM

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AT&T Researcher Lana Yarosh maintains her own blog for topics related to human-computer interaction, but this month she’s blogging also for the Huffington Post’s Girls in STEM series. In the post How to Get Hooked On Science And Technology, she describes her particular path to discovering a love for computer science, and gives advice to young women on how they can find success and fulfillment in a STEM field.


Alicia Abella Recognized by Columbia University

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Columbia University recognized Alicia Abella for professional and community accomplishments by awarding her its Medal for Excellence. This is the first time the medal, given annually since 1929, has been conferred on an engineer. The award presentation was made during commencement exercises May 22. Alicia Abella is Assistant Vice President - Technical Research, Cloud Services at AT&T Research and is an advocate for encouraging minorities and women to pursue STEM careers.


Mobile App Optimization Gets "Sexy"

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Application battery performance "sexy"? Yes, according to this article, which describes how IBM is integrating the AT&T Application Resource Optimizer (ARO) with its own development software. The goal is to enable enterprises to create mobile apps that use less battery power and are more network-friendly.

Created at AT&T Research, ARO is a free diagnostic tool available from the AT&T Developer Program