In AT&T Labs' Big Data Research organization, we develop new methods for analyzing massive data sets to learn about our network and our customers, and to improve services and operations. We are a pioneer in big data technologies – developing novel methodologies for statistical computing, event prediction, fraud detection, visualization, text mining, data stream management, data quality and anomaly detection, and privacy preserving measures such as data anonymization.
We are looking for strong analysts in a data science field with a passion for extracting insights from large data sets. We work on problems that cut across all aspects of AT&T's business, including network and service management, marketing and customer care, network design and optimization, and new service creation. Many analysts work directly with business unit leaders. All have opportunities to invent novel, publishable methodology that address real-world problems. Increasingly we contribute to multiple data science disciplines through open source projects, led by AT&T.
We typically hire to fill two positions:
- Our PhD level Inventive Scientists are technical leaders in their field, establishing external recognition while creating innovative, business-impacting solutions.
- Data Scientists will usually have a Master’s; they are responsible for the entire data – to – solution pipeline. They both support the Inventive Scientists and are responsible for their own projects.
Location can be Bedminster, NJ or New York, NY.
- Spatiotemporal analysis of mobile data - The AT&T network generates billions of records per day from handheld devices, each one providing a data point in time and space. Understanding the dynamics of this data through time series and spatial statistics helps AT&T better serve its customers, improve its network, and develop new products and services.
- Statistical computation - AT&T is developing high-performance statistical models and algorithms (mostly in R) to leverage modern streaming and storage technologies. One example is the AT&T collaborative coding project RCloud http://rcloud.social/.
- Text mining - AT&T is modeling free-form text from millions of customer surveys, representative notes, and chats as one way to manage our business in real time. New methods are needed to keep up with the volume and complexity of this data.
- Data visualization - AT&T creates algorithms, systems, and techniques for visualizing new data sets at increasingly large scale. AT&T is especially interested in interactive visualization of very large geospatial and temporal data. One example is our open source project Nanocubes http://nanocubes.net.
- Database management and data quality - AT&T is building high-performance and low latency systems to manage high velocity data streams. These systems are critical for accurate processing and analysis of data from the AT&T mobile network. Analyzing the data to identify glitches, and cleaning the data to minimize distortion while preserving maximal underlying variation, are essential to ensure meaningful big data analytics.
- Predictive Modeling – We estimate models to predict customer behavior and sentiment, service disruptions, and event impacts. Models serve to both target, and to gain insight into variable relationships. Our rich customer and network data allows analysts to positively affect business outcomes and to pursue methodological research (comparing machine learning algorithms, for example).
Please visit http://www.research.att.com to learn more about AT&T Research.
- Inventive Scientist candidates shall have a PhD or equivalent in a data science field, including these most commonly: Statistics, Computer Science, Machine Learning, Operations Research, Computer Engineering, and Mathematics.
- Data Science candidates shall have a Master’s or PhD in a data science field.
- Experience and passion for finding solutions to real world, applied problems. In addition for Inventive Scientists, established excellence in applied research through publications, new research techniques, open source contributions, and patents.
- Expertise working with large industrial scale data sets, and the ability to use software to manipulate data, prototype new tools, and extract actionable insights from that data.
- Capable of presenting outcomes of analytic solutions in a format easily understood by a non-technical audience.
- Expert-level skills and abilities within field of knowledge, and demonstrated ability to develop new ideas from inception to prototype.
- Accomplished R programmer, and experience coding with other languages such as C/C++, Python, and Java.
- Experience with modern data management systems like Hadoop, NoSQL, and Spark.
- Candidates with 5+ years of relevant experience may be considered for a more senior position.
Qualified candidates may be asked to submit a Research Statement (required for Inventive Scientist applicants) and 3-5 references (required for Inventive Scientist applicants, optional but encouraged for Data Scientist applicants).
New York City, NY
Our recruiting season begins in October and we will begin interviews in January. Applications will be reviewed on a continuous basis, until positions are filled.
Note that candidates' applications and credentials are reviewed throughout the recruiting season. During this time, you may receive an email or phone call from a technical staff member to discuss your application. At that time or at a later date, you may receive an invitation to interview in person. An interview visit is typically one to two days in length. During your visit, you will give a one-hour lecture on your research and meet with technical staff members individually or in small groups.
Unfortunately, due to the large number of applications, not each applicant will be contacted individually.
AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V