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Information Visualization Research - Prototypes and Systems
describes work on innovative prototypes and systems

CHI Scan (Computer Human Interaction Scan)
CHI Scan is a real-time, web-based tool for analyzing call data and customer information in IVR systems. An interactive interface makes it easy to locate events and access, filter, and compare data.

Belanger, David G.
AT&T Labs Chief Scientist and Vice President of Information & Software Systems Research.

North, Stephen C.
Executive Director, Information Visualization Research, since 1999.

Visualizing Empirical Dialog Trajectories
and the system state, including any pertinent information about the user retrieved from a database ... to agents, hence providing diagnostic information. In section II we discuss the

Visualizing Empirical Dialog Trajectories
and the system state, including any pertinent information about the user retrieved from a database ... to agents, hence providing diagnostic information. In section II we discuss the

Multimodal language processing for mobile information access
for mobile information access need to allow users flexi- bility in their choice of modes ... Access To City Help), a mobile multimodal speech-pen interface to restaurant and subway

Trainable sentence planning for complex information presentations in spoken dialog systems
Trainable Sentence Planning for Complex Information Presentation in Spoken Dialog Systems Amanda ... even for quite com- plex information presentations. 1 Introduction One very challeng

Ed Felton
... if what you want is to verify the information, then a traditional digital...

JeannetteWing
Jeannette Wing ... systems and people and applications, information and so on.