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CHI Scan (Computer Human Interaction Scan)
CHI Scan is a real-time, web-based tool for analyzing call data and customer information in IVR systems. An interactive interface makes it easy to locate events and access, filter, and compare data.

Ghassemzadeh, Saeed S.
Subject expert matter: Communication system design, analysis, simulation and integration/testing, wireless channel measurement and field testing, wireless channel characterization and modeling.

Williams, Jason D.
Areas of focus: Spoken dialog systems, planning under uncertainty, dialog modelling, dialog management, user modelling, and user behavior.

Visualizing Empirical Dialog Trajectories
views of how users are navigating and interacting with the system. The technology analyzes all calls, providing fine-grained analysis and diagnosis, for system evaluation and busines

Visualizing Empirical Dialog Trajectories
views of how users are navigating and interacting with the system. The technology analyzes all calls, providing fine-grained analysis and diagnosis, for system evaluation and busines

The CommandTalk spoken dialogue system
The CommandTalk Spoken Dialogue System* Amanda Stent, John Dowding Jean Mark Gawron, Elizabeth ... Utterances 1 and 3 illustrate typical success- ful interactions between an operator and t

Dialog systems for surveys: The Rate-a-Course system
DIALOG SYSTEMS FOR SURVEYS: THE RATE-A-COURSE SYSTEM Amanda Stent, Svetlana Stenchikova and Matthew ... . We then describe a prototype survey spoken dialog system, the Rate-A-Course

JeannetteWing
Jeannette Wing ... to see that the culture on the value system that I remember from way back...

Online Encyclopedia of Integer Sequences
... if we'd been connected to the sound system, you would hear it.

Ed Felton
... is an integral part of the operating system, and he made a test in the...