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Method And Apparatus For Detecting Network And Service Performance Degradations Using Call Detail Records,
January 21, 2014
A method and apparatus that employ the use of CDRs to effectively monitor and proactively respond to network or service events that impact performance within a network are disclosed. For example, the method receives a plurality of call detail records (CDRs), wherein each of the plurality of call detail records comprises a plurality of fields. The method determines a n-field rule signature from each of the call detail records (CDRs), and analyzes the n-field rule signatures from the plurality of call detail records (CDRs) for detecting at least one network performance problem.
System and method for diagnosing computer system operational behavior,
April 25, 2006
A system and method for identifying computer system performance signatures and for identifying the cause of undesirable performance signatures, particularly with respect to both application-based and computer system-based parameters. Respective parametric information data is matched with corresponding parameters found in a stored plurality of reference signatures. If a match is found between the behavior of a computer system under study and a reference signature, the present invention provides information about the cause(s) of the reference signature, such that appropriate remedial measures can be taken. If a match is not found (according to predetermined matching rules), then the present invention may provide additional prompts to request additional information or test data such that the signature of computer system being tested can be further refined so that the signature of the target computer system might more closely match a reference signature